DispatchManagerPro.com

 Bcc, Inc.

2032 East Square Lake Road Suite 200

Troy, Michigan 48085

248-879-1883

  

Hello, my name is Tom Persha and I am the president of Bcc, Inc. I have been in business since 1976 selling programs to HVAC contractors. My programs have been installed in about 500 locations nationwide with the greatest concentration in Southeastern Michigan. Many of my clients have been with me for over 25 years a fact for which I am extremely grateful. During a recent survey our clients were asked, "Which feature of your software is the most important to you?" Ninety percent of them responded that it is very easy to use. Over and over again we heard that our software was very understandable and could be used with minimum training. I do have a number of published articles about your business. Click on Articles below to read them or click here to find out more about me...
 
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Steven Bez

MasterCraft Heating and Cooling

"MasterCraft Heating and Cooling has been using this software since it’s inception in 2004. It is the best dispatching software that I have ever seen. Try It!"

  

This system is perfect for HVAC Contractors, Plumbers, Irrigation Companies and other similar businesses!

 

Dispatch Manager was written for HVAC contractors and other similar businesses. Like the name implies it schedules your technicians quickly and efficiently to improve service to your customers. It knows what your customers have installed, where they are located, what work you have done in the past, whether or not they have a maintenance contract with you and what their current billing status is. Effective tracking and reporting solutions can help you plan and solve customer problems more efficiently. Using Dispatch Manager ensures that the right technician gets assigned to the job, preventing wasted time and travel. Each service call is stamped with the time and date along with any associated data providing your technicians with an accurate schedule, detailed work order and complete service history. This allows you to guarantee the best service response time and record and measure your results. Best of all, you can monitor your bottom-line expenses while effectively delivering service to your customers.

 

You are in the business of sending large crews or single technicians to your customers in order to deliver the best possible service that you can. You owe it to yourself and your customers to spend a few minutes and review this web site. Dispatch Manager Pro is a complete service dispatching system designed to improve the timeliness and effectiveness of the service that you deliver. Your telephone and dispatch operators can take and schedule calls while on the phone. They can review customer information such as equipment installed, maintenance contracts, warranty information and previously performed service or installation work. They can make your company look better in the eyes of your customers. Take a few minutes and look at the screens for this program. I am sure you will find it interesting, informative and well worth your time.
 
You can also read about DISPATCH MANAGER PRO - A SOFTWARE DEVELOPMENT STORY